Privacy Policy for I AM Medical Spas and Laser Center

Last updated: 09/12/2024

At I AM Medical Spas and Laser Center, accessible from www.iammedspas.com, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information from you:

Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, mailing address, and payment details. We collect this when you sign up for services, make inquiries, or make purchases.

Health-Related Information: If you use our medical or aesthetic services, we may collect health-related information as part of providing treatments or consultations. This is handled in accordance with HIPAA and other applicable privacy laws.

Technical Data: When you visit our website, we may automatically collect technical data such as your IP address, browser type, device information, and browsing activity through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To schedule appointments, process payments, and offer aesthetic and medical treatments.

To Communicate with You: To send updates, respond to inquiries, provide customer service, and send promotional materials (if you have opted in).

To Improve Our Services: To analyze user behavior on our website, measure performance, and enhance the overall user experience.

To Comply with Legal Requirements: To adhere to applicable laws, regulations, or legal processes (such as HIPAA or LegitScript standards).

3. Legal Bases for Processing

We process personal data under the following legal bases:

Consent: When you provide consent, for example, by subscribing to our newsletter or opting in to marketing communications.

Contractual Obligation: To fulfill our obligations when you schedule an appointment, make a purchase, or request services.

Legal Obligation: To comply with legal requirements, including LegitScript certification, HIPAA, and other regulatory standards.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following instances:

Service Providers: We may share information with trusted third-party providers who help us operate our website, manage appointments, process payments, or deliver services (e.g., payment processors or appointment schedulers).

Compliance with Legal Obligations: If required by law, regulation, or legal process, we may share information to comply with obligations under HIPAA, LegitScript, or other applicable authorities.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We take reasonable precautions to safeguard your personal information, employing industry-standard encryption, access controls, and secure data storage. Despite our efforts, no method of transmission or storage can be guaranteed as 100% secure. We encourage you to take appropriate precautions to protect your own information, including using strong passwords and keeping login details confidential.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this policy or to comply with legal, regulatory, or reporting requirements. Health-related information may be retained according to HIPAA standards and state-mandated retention periods.

7. Your Rights

Under applicable privacy laws, you may have the following rights:

Right to Access: You can request a copy of the personal data we hold about you.

Right to Correction: You can request that any inaccurate information be corrected.

Right to Deletion: In certain circumstances, you can request that we delete your personal data.

Right to Withdraw Consent: You can withdraw your consent for the collection or use of your data at any time, though this may affect our ability to provide services to you.

To exercise these rights, please contact us using the details provided in Section 9.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interaction with our website, as detailed in our Cookie Policy. You may choose to manage your cookie preferences through your browser settings or by using opt-out tools for targeted advertising.

9. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at:

I AM Medical Spas and Laser Center
6036 Rochester Road, Troy, Michigan 48085
Call: 947.600.7727
Email: info@iammedspas.com